Privacy Policy for Parcel Tracker

Last Updated: December 22, 2025

Introduction

Parcel ("we", "our", or "us") operates the Parcel Tracker mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

Information We Collect

Personal Information

We may collect the following personal information that you voluntarily provide to us:

• Account Information: Account tokens for authentication purposes
• Package Tracking Information: Tracking numbers, carrier information, package descriptions, and custom labels you add
• Device Information: Device type, operating system version, unique device identifiers
• Usage Data: App interactions, feature usage, and performance data

Automatically Collected Information

When you use the App, we automatically collect certain information, including:

• Log Data: Error logs, crash reports, and diagnostic information via Sentry
• Analytics Data: App usage patterns, feature interactions via Firebase Analytics
• Advertising Data: Ad interaction data when using ad-supported features via Google AdMob

Camera and Barcode Scanning

The App uses your device camera to scan barcodes for package tracking. Images captured are:

• Processed locally on your device
• Not stored or transmitted to our servers
• Used only for extracting barcode information

How We Use Your Information

We use the information we collect to:

1. Provide Core Services: Track packages, retrieve shipping updates, and display package status
2. Improve the App: Analyze usage patterns to enhance features and fix bugs
3. Send Notifications: Deliver push notifications about package status updates via Firebase Cloud Messaging
4. Display Advertisements: Show relevant ads through Google AdMob (when using free features)
5. Process Subscriptions: Manage in-app purchases and subscription status via Google Play Billing
6. Monitor Performance: Track crashes and errors to improve app stability via Sentry
7. Sync Data: Store and sync your package data across devices (when logged in)

How We Share Your Information

Third-Party Service Providers

We use the following third-party services that may collect and process your data:

• Firebase (Google): Authentication, Cloud Messaging, Analytics, and Remote Config
• Google AdMob: Advertising services
• Google Play Billing: In-app purchases and subscriptions
• Sentry: Error tracking and crash reporting
• Shipping Carrier APIs: To retrieve package tracking information (17Track, and other carrier-specific APIs)

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Storage and Security

Local Storage

Most of your package tracking data is stored locally on your device using:

• Room Database: For package information and tracking history
• DataStore: For app preferences and settings

Cloud Storage

When you use a registered account, your data may be synchronized to our servers to enable:

• Cross-device synchronization
• Backup and restore capabilities
• Push notifications for package updates

Security Measures

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure authentication mechanisms
• Regular security assessments
• Proguard code obfuscation in release builds

However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Data Rights

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Opt-Out: Opt-out of marketing communications and certain data collection

To exercise these rights, please contact us at the information provided below.

Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Package tracking data is retained until you delete it from the App. Account information is retained until you request deletion or delete your account.

Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Advertising and Analytics

Google AdMob

We use Google AdMob to display advertisements. AdMob may use cookies and similar technologies to:

• Show personalized ads based on your interests
• Measure ad performance
• Provide aggregate reporting

You can opt out of personalized advertising by adjusting your device settings (Settings > Google > Ads > Opt out of Ads Personalization).

Firebase Analytics

We use Firebase Analytics to understand how users interact with our App. Firebase collects:

• Device information
• App usage data
• General location (country/region)

Analytics data is aggregated and does not identify individual users.

Sentry Error Tracking

We use Sentry to monitor app crashes and errors. Sentry may collect:

• Error messages and stack traces
• Device information
• App version information

This data helps us identify and fix bugs to improve app stability.

Push Notifications

We use Firebase Cloud Messaging to send push notifications about:

• Package delivery status updates
• Important app announcements
• Package arrival notifications

You can disable push notifications in your device settings at any time.

Cookies and Tracking Technologies

The App uses cookies and similar tracking technologies to:

• Maintain user sessions
• Remember preferences
• Track usage for analytics
• Deliver personalized advertisements

Third-party services we use (Google, Firebase, Sentry) may also use their own cookies and tracking technologies.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Updating the "Last Updated" date at the top of this policy
• Posting a prominent notice in the App
• Sending an in-app notification for material changes

Your continued use of the App after changes are posted constitutes acceptance of the updated Privacy Policy.

Third-Party Links

The App may contain links to third-party websites or services (e.g., carrier tracking websites). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Data Deletion Instructions

To delete your data:

1. Local Data: Uninstall the App to remove all locally stored data
2. Account Data:
   • Go to Settings in the App
   • Select "Delete Account"
   • Confirm deletion
3. Request Deletion: Contact us at the email below to request manual deletion

Contact Us

Legal Compliance

This Privacy Policy complies with:

• General Data Protection Regulation (GDPR) for users in the European Economic Area
• California Consumer Privacy Act (CCPA) for California residents
• Google Play Store privacy requirements
• Other applicable data protection laws

Your Consent

By using the App, you consent to this Privacy Policy and agree to its terms.